DuPage County C.R.I.S.
C.R.I.S. (Community Resource Information System) is a searchable database offering an overview of various services offered to DuPage County residents. Information is searchable by category of interest or keyword. Contact information for service providers and links to additional program information are also included. Referral specialists are available Monday-Friday 8:00am-4:30pm and can be consulted to assist with ansearch of available resources to help meet your family's specific needs.
Main: 630.407.6500 Toll Free: 800.942.9412 TDD: 630.407.6502
Searchable Service Categories Include:
Clothing & Household Items
Disaster Services
Education
Employment
Food
Health/Wellness/Dental
Housing & Utilities
Income Support
Individual & Family Support
Legal & Public Safety
Mental Health & Addictions
Transportation
Veterans
Homelessness & Housing Support
Hope House - DuPage County
800-941-8681
https://catholiccharitiesjoliet.org/services/community-services/
Providing housing and supportive services to individuals and families who are homeless often due to divorce, job loss or depleted savings. During a temporary, short stay, participants work toward securing employment and permanent housing. Hope House provides the only 24-hour crisis hotline to assist and is the single point of entry for homeless services in DuPage County.
Additional Services: Catholic Charities - DuPage County
630-495-8008
https://catholiccharitiesjoliet.org/
Emergency Services/Homelessness Prevention (including program for veterans)
Daybreak Center (24/7 emergency housing, homelessness support, prevention when at risk of losing home)
Transitional Housing
Permanent Supportive Housing (for individuals with disabilities)
Classes (Anger Management, Positive Parenting, Out of Poverty)
Support Groups (Caregivers, Loss of Loved One to Suicide)
Counseling (individual, couples, families, group)
CHAD - Community Housing Advocacy & Development
630-456-4452
https://www.chadhousing.org/home
Community Housing Advocacy & Development (CHAD) is a non-profit corporation that provides quality, affordable, long-term rental housing to income qualifying, hardworking individuals and families who struggle to support themselves. CHAD owns, leases and manages over 500 units in 175 properties in 30 west suburban communities that represent a range of affordable housing opportunities including single family homes, duplexes, apartments and townhomes and provides professional property management services to over 1,100 residents. CHAD offers below market rents to income qualified applicants.
DuPage PADS
630-682-3846
https://dupagepads.org/what-we-do/interim-overnight-housing/
The Interim Overnight Housing Program offers families and individuals a safe environment. The spirit of hospitality is a priority, as well as respect for each person. Volunteers assist staff in providing dinner, breakfast, and a bag lunch; sleeping space; and support activities.
A variety of other programs are also available through PADS. Please visit their website or call for additional information.
Outreach Community Ministries - Safe Haven for Homeless Youth
630-682-1910
https://www.outreachcommunityministries.org/hope/safe-haven-homeless-youth/
New transitional housing centers will provide wrap-around, supportive services on-site to help individuals and families work towards financial independence. New permanent, supportive housing will provide for the needs of young families and the disabled who are socially vulnerable.
360 Youth Services - Transitional Living Program
630.961.2992 ext. 1148 (Deb Robertson, Executive Director)
https://www.360youthservices.org/housing/
360 Youth Services is committed to supporting youth from experiencing homelessness to independence, and offering the supportive and compassionate services needed to get them back on their feet and headed in the right direction.
DuPage County Regional Office of Education
Homeless Students
630-514-1389
https://www.dupageroe.org/school-information/residency-homelessness
Information about the rights of homeless students; available in English and Spanish. Contact Heather Britton, Student Advocate, for additional information.
DuPage County Family Self-Sufficiency Program
630-407-6500
http://www.dupageco.org/Community_Services/Housing_and_Self-Sufficiency/1771/
Offers case management and support services to aid families in achieving self-sufficiency.
Food Pantries & Resources
The Illinois Hunger Coalition - Hunger Hotline
800-359-2163
Apply for food stamps and health coverage over the phone. Find out if you qualify for other programs like WIC (Women, Infants & Children). Get free, confidential help if you've already applied for benefits and are having a difficult time getting them. Quickly find an emergency food pantry or soup kitchen near you.
Northern Illinois Food Bank
http://www.solvehungertoday.org
Online resource to help locate food pantries, soup kitchens, and meal programs closest to you
DuPage County - People's Resource Center
630-682-5402
http://www.peoplesrc.org/services
Food Pantry
*Additional programs available; see Neighborhood Resource Centers & Community Services (below)
Naperville - Loaves & Fishes Community Services
630-355-3663
https://www.loaves-fishes.org/get-help/
Food and Nutrition Programs
*Additional programs available; see Neighborhood Resource Centers & Community Services (below)
Catholic Charities - DuPage County
630-495-8008
https://catholiccharitiesjoliet.org/
Mobile Food Pantry
University of Illinois Extension
Eat.Move.Save Program
https://eat-move-save.extension.illinois.edu/
FREE online resources promoting easy wellness tips for anyone on a budget.
EAT - healthier choices made easy.
MOVE - fun activities to get the whole family moving
SAVE - smart shopping tips to keep more money in your pocket
Health & Wellness Services
DuPage County Health Department
630-682-7400
Offers a variety of services including:
Dental
Health
Pharmacy
Forensic Behavioral Health
630-407-6400
https://www.dupagehealth.org/216/Forensic-Behavioral-Health-Services
Provides assessment and treatment for ADULTS who have mental health and/or substance use treatment needs AND are involved in the criminal justice system.
Services include:
Cannabis Education
Court Ordered Substance use Treatment
Mental Illness Court Alternative Program (MICAP)
Post Crisis Response Team
Special Needs Advocacy Program (SNAP)
DuPage Dispensary of Hope
630.510.8720 x203
https://accessdupage.org/dispensary-of-hope/
Free pharmacy program for uninsured, low income individuals. Income restrictions apply (see chart on their website to determine if you qualify; call for additional assistance). Not all medications are available and program uses generic versions only; see formulary (list of approved medications) for details. Must have a current prescription.
DuPage County Prescription & Eyeglass Assistance
630-407-6500
http://www.dupageco.org/Community_Services/Intake_and_Referral/1773/
Please visit website to determine program eligibility
Access DuPage
630-510-8720
Offers temporary assistance to eligible individuals in DuPage County accessing medical services until that individual can become eligible for insurance
Illinois Department of Human Services (IDHS)
630-328-1000
Offers information and online application for state-funded programs, including:
SNAP (Supplemental Nutrition Assistance Program)
Cash Assistance
Medical Programs
TANF (Temporary Assistance for Needy Families)
WIC (Women, Infants, and Children)
Emergency Food and/or Shelter
Sexual Assault Prevention Program
For an overview of all services, visit:
http://www.dhs.state.il.us/page.aspx?item=27894
To apply online for SNAP, Healthcare, Cash Assistance, or Medicare Savings visit:
Family Shelter Services
630-221-8290 (main line)
630-469-5650 (hotline)
http://www.familyshelterservice.org/protect-yourself/
Offers support to local victims of domestic violence. Services include Safety Planning, Court Services, Legal Protection, 24/7 Hotline, and General Information/Resources
Education
DuPage County Regional Office of Education
ALOP (Alternative Learning Opportunities Program) - designed for students who are at risk of academic failure and/or struggling with attendance. Referrals to ALOP DuPage are made through the student’s home school. If you have questions about eligibility, please contact the ALOP Coordinator, Kathy Ekstrand.
Rebound - supports students in grades 6-12 during a suspension of four or more days with academic instruction continuity while promoting restorative practices teaching conflict resolution and strengthening social emotional skills. Referrals to Rebound are made through the student’s home school. If you have questions, please contact the Rebound Coordinator, Kathy Ekstrand.
Launch - designed as a short-term, transitional approach to reintegrating students back into school after inpatient hospitalization. Small groups offer increased social and emotional support. Contact your child's school for additional information. If you have questions, please contact Kathy Ekstrand. kekstrand@dupageroe.org
Partners for Success - offers an alternative to expulsion and/or can benefit students with multiple suspensions in grades 6-12. Contact Principal Linda Downey with questions
Parents as Teachers - supports children from the prenatal period through age 3 as well as their parents. This early childhood intervention program offers routine parent education, discusses stages of healthy child development, offers developmental screening, and is free to parents residing in select DuPage School Districts (2, 4, 15, 16, 96) Contact Lenny Rivota, Early Childhood Coordinator, for additional information
GED/HSE (High School Equivalency) - available to youth age 18 and older* (see website for details) without a GED or High School Diploma and is a resident of Illinois. Contact Raquel Wadsworth, Division Assistant, for additional information. rwadsworth@dupageroe.org
Homeless Students
Information about the rights of homeless students; available in English and Spanish. Contact Heather Britton, Student Advocate, for additional information.
630-514-1389
https://www.dupageroe.org/school-information/residency-homelessness
Neighborhood Resource Centers & Community Support
Various services are offered through local Neighborhood Resource Centers (NRCs) and community support organizations. Contact an NRC/community support organization in your area to learn about available financial, educational, spiritual, emotional, and/or social support.
Addison - Henry Hyde Resource Center
630-543-3080
After School Program, Summer Camp, English Language Acquisition, Spanish Literacy, Computer Literacy, Teen Parenting Classes
http://www.addisonpoliceillinois.org/services/henry_hyde_resource_center/index.php
Carol Stream - Outreach Community Center
630-260-7600
Youth Development Programs, College Opportunity Program, Case Management, Counseling, Community Development
https://www.outreachcommunityministries.org/occ/
Naperville - Loaves & Fishes Community Services
630-355-3663
Food and Nutrition Programs, Car Donation, Computer Training, Drop-In Health Clinic, English Language Acquisition, Emergency Assistance, Emotional Support, Job Search Assistance, Legal Support, Money Education, Moving Up Poverty Education Class (free childare; gift card), Public Benefits Assistance, Resource Meetings, Income Tax Assistance
https://www.loaves-fishes.org/get-help/
Villa Park - York Community Resource Center
Youth Development, Case Management, Counseling
https://www.outreachcommunityministries.org/york/
Warrenville - Warrenville Youth & Family Services
630-393-7057
Youth Development, Mentoring, Case Management, Counseling, Hispanic Outreach
https://www.outreachcommunityministries.org/wyfs/
West Chicago - Puente del Pueblo
630.876.6681
Youth Development Programs, Case Management, Spanish & English Literacy, Counseling
https://www.outreachcommunityministries.org/puente/
Wheaton - People's Resource Center
630-682-5402
Food Pantry, Clothes Closet, Social Service, Computer Access & Training, Art Studio, Job Search Assistance, Adult Learning & Literacy
http://www.peoplesrc.org/services
DuPage County - People's Resource Center
630-682-5402
Food Pantry
Emergency Rent and Mortgage Assistance
Clothes Closet (free, gently-used seasonal clothing for men, women and children)
Financial Assistance and Social Services (available on a limited basis for qualified clients facing special hardships or unexpected needs such as transportation, utilities, and medical expenses.)
Job Assistance (workshops; one-on-one job search coaching)
Computer Assistance (FREE classes in computer skills and software; FREE computer repair/maintenance for existing PRC clients)
Adult Learning and Literacy (instruction in English, math, reading skills, GED preparation, and citizenship test preparation; tutoring)
Art Classes (adults, youths, and families)
http://www.peoplesrc.org/services
DuPage County Townships
Townships are local units of government. Each township offers General Assistance programs to qualifying residents. DuPage County is divided into nine townships. If you are in need of assistance, please review the map below to identify your local office. Contact your local office to determine what type of help is available in your area and qualification guidelines.
FIND YOUR TOWNSHIP
Visit http://www.isgs.illinois.edu/plss and enter your address of residence to determine your township.
Addison Township
630-530-8161
General Assistance Program: http://www.addisontownship.com/supervisors-office/
Food Pantry: http://www.addisontownship.com/food-pantry/
Bloomingdale Township
630-529-9993 (General Assistance)
630-893-6685 (Youth Services Bureau)
General Assistance: http://www.bloomingdaletownship.com/services---ga.aspx
Youth Services Buerau: https://www.bloomingdaletownship.com/services/youth-service-bureau
Downers Grove Township
630-719-6600 (Main Number)
630-719-6670 (Human Services)
Financial Assistance: http://www.dgtownship.com/?page_id=174
Social Services Community Referral List: http://www.dgtownship.com/?page_id=3384
Lisle Township
630-968-2087
General Assistance: http://www.lisletownship.com/general-emergency-assistance/
Food Pantry: http://www.lisletownship.com/food-pantry/
Youth & Family Services: http://www.lisletownship.com/departments/youth-and-family/
Milton Township
630-668-1616
General Assistance: http://www.miltontownship.net/index.php?option=com_content&view=article&id=178&Itemid=578
Food Pantry: https://miltontownship.net/foodpantry
Youth Committee Scholarships: https://miltontownship.net/youthscholarships
Naperville Township
630-355-2786
Assistance Programs: http://www.napervilletownship.com/supervisor/about.html
Wayne Township
630-231-7173
General Assistance (Financial, Food & Clothing, Medical): http://www.waynetwp-il.org/assistance/notes
Winfield Township
331-240-2665
Basic Needs Assistance: https://www.winfieldtownship.com/assistance-programs/
York Township
630-620-2400
General Assistance: http://www.yorktwsp.com/York_main/content_supervisor.asp?file=assistance
Youth Advisory Board: http://www.yorktwsp.com/York_main/content_supervisor.asp?file=youth
Other Resources
DCFS (Department of Children and Family Services) 1-800-25-ABUSE (1-800-252-2873)
Report suspected child abuse or neglect.
https://www.illinois.gov/dcfs/Pages/default.aspx
Adult Protective Services 1-866-800-1409
Report concerns for an older person (adults age 60 or older) and adults age 18-59 with disabilities in resolving the abuse, neglect, or financial exploitation situations.
https://www2.illinois.gov/aging/ProtectionAdvocacy/Pages/abuse.aspx
Worknet DuPage
630-955-2030
Trains, connects, and develops the workforce of DuPage County. Supports individuals wanting to return to work.
Comprehensive List of DuPage County Services
http://www.dupageco.org/servicesbyfunction.aspx?tid=552
Please visit this website for additional details and qualifying criteria for the various services
DuPage Federation on Human Services
Welcoming Center
630-426-3361
Resource for immigrants and refugees to assist in finding information and assistance. FREE program offering information and referrals on topics such as housing, food, healthcare, transportation, legal issues, language needs, employment, and education.
