DuPage County C.R.I.S.

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C.R.I.S. (Community Resource Information System) is a searchable database offering an overview of various services offered to DuPage County residents. Information is searchable by category of interest or keyword. Contact information for service providers and links to additional program information are also included. Referral specialists are available Monday-Friday 8:00am-4:30pm and can be consulted to assist with ansearch of available resources to help meet your family's specific needs.


Main: 630.407.6500 Toll Free: 800.942.9412 TDD: 630.407.6502


Searchable Service Categories Include:

Clothing & Household Items

Disaster Services

Education

Employment

Food

Health/Wellness/Dental

Housing & Utilities

Income Support

Individual & Family Support

Legal & Public Safety

Mental Health & Addictions

Transportation

Veterans

Search C.R.I.S Now

Homelessness & Housing Support

 

Hope House - DuPage County  

800-941-8681 

https://catholiccharitiesjoliet.org/services/community-services/

Providing housing and supportive services to individuals and families who are homeless often due to divorce, job loss or depleted savings.  During a temporary, short stay, participants work toward securing employment and permanent housing.  Hope House provides the only 24-hour crisis hotline to assist and is the single point of entry for homeless services in DuPage County.


Additional Services: Catholic Charities - DuPage County

630-495-8008

https://catholiccharitiesjoliet.org/ 

Emergency Services/Homelessness Prevention (including program for veterans)

Daybreak Center (24/7 emergency housing, homelessness support, prevention when at risk of losing home)

Transitional Housing

Permanent Supportive Housing (for individuals with disabilities)

Classes (Anger Management, Positive Parenting, Out of Poverty)

Support Groups (Caregivers, Loss of Loved One to Suicide)

Counseling (individual, couples, families, group)


CHAD - Community Housing Advocacy & Development

630-456-4452

https://www.chadhousing.org/home

Community Housing Advocacy & Development (CHAD) is a non-profit corporation that provides quality, affordable, long-term rental housing to income qualifying, hardworking individuals and families who struggle to support themselves. CHAD owns, leases and manages over 500 units in 175 properties in 30 west suburban communities that represent a range of affordable housing opportunities including single family homes, duplexes, apartments and townhomes and provides professional property management services to over 1,100 residents. CHAD offers below market rents to income qualified applicants.


DuPage PADS

630-682-3846

https://dupagepads.org/what-we-do/interim-overnight-housing/

The Interim Overnight Housing Program offers families and individuals a safe environment. The spirit of hospitality is a priority, as well as respect for each person. Volunteers assist staff in providing dinner, breakfast, and a bag lunch; sleeping space; and support activities. 


A variety of other programs are also available through PADS. Please visit their website or call for additional information.

https://dupagepads.org/


Outreach Community Ministries - Safe Haven for Homeless Youth

630-682-1910

https://www.outreachcommunityministries.org/hope/safe-haven-homeless-youth/

New transitional housing centers will provide wrap-around, supportive services on-site to help individuals and families work towards financial independence. New permanent, supportive housing will provide for the needs of young families and the disabled who are socially vulnerable.


­360 Youth Services - Transitional Living Program  

630.961.2992 ext. 1148 (Deb Robertson, Executive Director)

https://www.360youthservices.org/housing/


360 Youth Services is committed to supporting youth from experiencing homelessness to independence, and offering the supportive and compassionate services needed to get them back on their feet and headed in the right direction.


DuPage County Regional Office of Education 

Homeless Students

630-514-1389

https://www.dupageroe.org/school-information/residency-homelessness

Information about the rights of homeless students; available in English and Spanish. Contact Heather Britton, Student Advocate, for additional information.

hbritton@dupageroe.org

 

DuPage County Family Self-Sufficiency Program 

630-407-6500

http://www.dupageco.org/Community_Services/Housing_and_Self-Sufficiency/1771/

Offers case management and support services to aid families in achieving self-sufficiency.

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Food Pantries & Resources

The Illinois Hunger Coalition - Hunger Hotline

800-359-2163 

http://www.ilhunger.org 


Apply for food stamps and health coverage over the phone. Find out if you qualify for other programs like WIC (Women, Infants & Children). Get free, confidential help if you've already applied for benefits and are having a difficult time getting them. Quickly find an emergency food pantry or soup kitchen near you.


Northern Illinois Food Bank 

http://www.solvehungertoday.org 

Online resource to help locate food pantries, soup kitchens, and meal programs closest to you


DuPage County - People's Resource Center

630-682-5402

http://www.peoplesrc.org/services 

Food Pantry

*Additional programs available; see Neighborhood Resource Centers & Community Services (below)


Naperville - Loaves & Fishes Community Services

630-355-3663

https://www.loaves-fishes.org/get-help/ 

Food and Nutrition Programs

*Additional programs available; see Neighborhood Resource Centers & Community Services (below)

 

 

Catholic Charities - DuPage County

630-495-8008

https://catholiccharitiesjoliet.org/  

Mobile Food Pantry


University of Illinois Extension

Eat.Move.Save Program

https://eat-move-save.extension.illinois.edu/

FREE online resources promoting easy wellness tips for anyone on a budget. 

EAT - healthier choices made easy.

MOVE - fun activities to get the whole family moving

SAVE - smart shopping tips to keep more money in your pocket

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Health & Wellness Services

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DuPage County Health Department

630-682-7400

http://www.dupagehealth.org/


Offers a variety of services including:

Dental

Health

Pharmacy


Forensic Behavioral Health

 630-407-6400

https://www.dupagehealth.org/Forensic-Services


Provides assessment and treatment for ADULTS who have mental health and/or substance use treatment needs AND are involved in the criminal justice system. 

Services include: 

Anger Management

Cannabis Education

Domestic Violence Program (PAIP)

DUI Services

Individual Therapy

Mentally Ill Substance Abuse Program (MISA)

Risk Assessments

Seeking Safety

Substance Use Treatment Services

DuPage Dispensary of Hope

630.510.8720 x203

https://accessdupage.org/dispensary-of-hope/


Free pharmacy program for uninsured, low income individuals. Income restrictions apply (see chart on their website to determine if you qualify; call for additional assistance). Not all medications are available and program uses generic versions only; see formulary (list of approved medications) for details. Must have a current prescription.

DuPage County Prescription & Eyeglass Assistance

630-407-6500

http://www.dupageco.org/Community_Services/Intake_and_Referral/1773/


Please visit website to determine program eligibility

Access DuPage

630-510-8720

www.accessdupage.org 


Offers temporary assistance to eligible individuals in DuPage County accessing medical services until that individual can become eligible for insurance

Illinois Department of Human Services (IDHS)

630-328-1000


Offers information and online application for state-funded programs, including:

SNAP (Supplemental Nutrition Assistance Program)

Cash Assistance

Medical Programs

TANF (Temporary Assistance for Needy Families)

WIC (Women, Infants, and Children)

Emergency Food and/or Shelter

Sexual Assault Prevention Program

For an overview of all services, visit:

http://www.dhs.state.il.us/page.aspx?item=27894


To apply online for SNAP, Healthcare, Cash Assistance, or Medicare Savings visit:

https://abe.illinois.gov/abe/access/ 

Family Shelter Services

630-221-8290 (main line)

630-469-5650 (hotline)

http://www.familyshelterservice.org/protect-yourself/


Offers support to local victims of domestic violence. Services include Safety Planning, Court Services, Legal Protection, 24/7 Hotline, and General Information/Resources

Mental Health Resources

Substance Use Resources

Comprehensive Community Based Youth Services (CCBYS)

PROGRAM OVERVIEW

 

CCBYS AGENCIES receive state funding to increase family reunification, improve family stabilization, and divert or minimize involvement in the child welfare and/or juvenile justice system. 


Three agencies serve DuPage County. Caregivers whose home address is in DuPage County can contact the agency in their area to request services. (If you reside in another county, contact 877-870-2663) 


Services are often provided at no cost to families. Please contact the agency in your area to learn more.

Northeast DuPage Family and Youth Services (NEDFYS)

(Northern DuPage County)  

630-693-7934  

https://www.nedfys.org/ 


Communities Served:  Addison, Bensenville, Burr Ridge, Elmhurst, Hanover Park, Hinsdale, Itasca, Lemont, Lombard, Oak Brook, Oakbrook Terrace, Roselle, Villa Park, Wood Dale  

Wheaton Youth Outreach (WYO)

(Central DuPage County)  

630-682-1910  https://www.outreachcommunityministries.org/wyo/ 


Communities Served:  Bartlett, Bloomingdale, Carol Stream, Glen Ellyn, Glendale Heights, Warrenville, Wayne, West Chicago, Wheaton, Winfield    

360 Youth Services

(Southern DuPage County) 

630-961-2992  http://www.360youthservices.org/     


Communities Served:  Aurora, Bolingbrook, Clarendon Hills, Darien, Downers Grove, Lisle, Naperville, Westmont, Willowbrook, Woodridge    

Parenting Resources and Programs for Adults

Parenting Resources and Programs for Youthful Parents

Education

DuPage County Regional Office of Education

 

ALOP (Alternative Learning Opportunities Program) - designed for students who are at risk of academic failure and/or struggling with attendance. Referrals to ALOP DuPage are made through the student’s home school.  If you have questions about eligibility, please contact the ALOP Coordinator, Kathy Ekstrand.

kekstrand@dupageroe.org


Rebound -  supports students in grades 6-12 during a suspension of four or more days with academic instruction continuity while promoting restorative practices teaching conflict resolution and strengthening social emotional skills.  Referrals to Rebound are made through the student’s home school.  If you have questions, please contact the Rebound Coordinator, Kathy Ekstrand.

kekstrand@dupageroe.org


Launch - designed as a short-term, transitional approach to reintegrating students back into school after inpatient hospitalization. Small groups offer increased social and emotional support. Contact your child's school for additional information. If you have questions, please contact Kathy Ekstrand.  kekstrand@dupageroe.org


Partners for Success - offers an alternative to expulsion and/or can benefit students with multiple suspensions in grades 6-12. Contact Principal Linda Downey with questions

ldowney@dupageroe.org


Parents as Teachers - supports children from the prenatal period through age 3 as well as their parents. This early childhood intervention program offers routine parent education, discusses stages of healthy child development, offers developmental screening, and is free to parents residing in select DuPage School Districts (2, 4, 15, 16, 96) Contact Lenny Rivota, Early Childhood Coordinator, for additional information

mrivota@dupageroe.org


GED/HSE (High School Equivalency) - available to youth age 18 and older* (see website for details) without a GED or High School Diploma and is a resident of Illinois. Contact Raquel Wadsworth, Division Assistant, for additional information. rwadsworth@dupageroe.org


Homeless Students

Information about the rights of homeless students; available in English and Spanish. Contact Heather Britton, Student Advocate, for additional information.

hbritton@dupageroe.org

630-514-1389

https://www.dupageroe.org/school-information/residency-homelessness

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College of DuPage

Neighborhood Resource Centers & Community Support

Various services are offered through local Neighborhood Resource Centers (NRCs) and community support organizations. Contact an NRC/community support organization in your area to learn about available financial, educational, spiritual, emotional, and/or social support.


Addison - Henry Hyde Resource Center

630-543-3080

After School Program, Summer Camp, English Language Acquisition, Spanish Literacy, Computer Literacy, Teen Parenting Classes

http://www.addisonpoliceillinois.org/hyde/programming.shtml


Carol Stream - Outreach Community Center

630-260-7600

Youth Development Programs, College Opportunity Program, Case Management, Counseling, Community Development

https://www.outreachcommunityministries.org/occ/


Naperville - Loaves & Fishes Community Services

630-355-3663

Food and Nutrition Programs, Car Donation, Computer Training, Drop-In Health Clinic, English Language Acquisition, Emergency Assistance, Emotional Support, Job Search Assistance, Legal Support, Money Education, Moving Up Poverty Education Class (free childare; gift card), Public Benefits Assistance, Resource Meetings, Income Tax Assistance

https://www.loaves-fishes.org/get-help/


Villa Park - York Community Resource Center

Youth Development, Case Management, Counseling

https://www.outreachcommunityministries.org/york/


Warrenville - Warrenville Youth & Family Services

630-393-7057

Youth Development, Mentoring, Case Management, Counseling, Hispanic Outreach

https://www.outreachcommunityministries.org/wyfs/


West Chicago - Puente del Pueblo

630.876.6681

Youth Development Programs, Case Management, Spanish & English Literacy, Counseling

https://www.outreachcommunityministries.org/puente/


Wheaton - People's Resource Center

630-682-5402

Food Pantry, Clothes Closet, Social Service, Computer Access & Training, Art Studio, Job Search Assistance, Adult Learning & Literacy

http://www.peoplesrc.org/services



DuPage County - People's Resource Center

630-682-5402

Food Pantry

Emergency Rent and Mortgage Assistance

Clothes Closet (free, gently-used seasonal clothing for men, women and children)

Financial Assistance and Social Services (available on a limited basis for qualified clients facing special hardships or unexpected needs such as transportation, utilities, and medical expenses.)

Job Assistance (workshops; one-on-one job search coaching)

Computer Assistance (FREE classes in computer skills and software; FREE computer repair/maintenance for existing PRC clients)

Adult Learning and Literacy (instruction in English, math, reading skills, GED preparation, and citizenship test preparation; tutoring)

Art Classes (adults, youths, and families)

http://www.peoplesrc.org/services


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Juvenile Justice

Probation

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The Probation Department offers a variety of services. 

630-407-8400 (main line)

https://www.dupageco.org/probation/


Diversion

Some minors may have an opportunity to participate in Diversion. Services are facilitated by the arresting agency or the Probation Department, depending on the nature of the minor's offense and other factors.

http://www.dupageco.org/Probation/55867/


Probation

Adjudicated minors formally involved with Juvenile Court may be sentenced to probation. Youths sentenced to a term of probation by the Juvenile Court will receive services facilitated by the Probation Department. 

http://www.dupageco.org/Probation/55874/

For a list of services or to obtain a copy of Probation's Family Guide please visit:

https://www.dupageco.org/Probation/1192/

Detention

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Most youth being detained by DuPage County agencies are held at the Kane County Juvenile Justice Center (KCJJC) (37W655 IL-38, St Charles, IL 60175). A screening is conducted by Probation Department staff, in conjuction with the arresting officer, prior to most youth being admitted to the KCJJC for detention.

DuPage County Probation staff transport youth to and from court hearings held in DuPage County.

http://courtservices.countyofkane.org/Pages/Juvenile-Justice-Center.aspx

For a list of Frequently Asked Questions about the KCJJC please (scroll down to "Juvenile Justice FAQs) visit:

http://courtservices.countyofkane.org/Pages/FAQ.aspx

On occasion, a youth may be detained at the DuPage County Jail, which is predominantly an adult facility. To learn more about visitation, mail/letters, and other aspects of the DuPage County Jail, visit the DuPage County Sheriff's website

http://www.dupagesheriff.org/Corrections-Jail/164/

DuPage County Bar Association

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DuPage County Bar Association, Lawyer Referral Program 

630-653-9109 

http://www.dcba.org/?page=FindLawyer

Offers a 30-minute consultation with an attorney.  You are not obligated to hire the referred attorney nor is the attorney obligated to accept you as a client.

Crime Victim Resources

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1-800-228-3368

Information and resources available to victims of violent crimes.

http://www.illinoisattorneygeneral.gov/victims/index.html

MISC Programs & Resources

DCFS (Department of Children and Family Services)

1-800-25-ABUSE (1-800-252-2873)

https://www.illinois.gov/dcfs/Pages/default.aspx


To report suspected Child Abuse or Neglect, call 1-800-25-ABUSE (1-800-252-2873)


Worknet DuPage 

630-955-2030

http://www.worknetdupage.org/


Trains, connects, and develops the workforce of DuPage County. Supports individuals wanting to return to work.


Comprehensive List of DuPage County Services

http://www.dupageco.org/servicesbyfunction.aspx?tid=552


Please visit this website for additional details and qualifying criteria for the various services


DuPage Federation on Human Services

Welcoming Center

630-426-3361


Resource for immigrants and refugees to assist in finding information and assistance. FREE program offering information and referrals on topics such as housing, food, healthcare, transportation, legal issues, language needs, employment, and education.

www.dupagefederation.org/welcome 

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DuPage County Townships

Townships are local units of government. Each township offers General Assistance programs to qualifying residents. DuPage County is divided into nine townships. If you are in need of assistance, please review the map below to identify your local office. Contact your local office to determine what type of help is available in your area and qualification guidelines.


FIND YOUR TOWNSHIP

Visit http://www.isgs.illinois.edu/plss and enter your address of residence to determine your township.


Addison Township

630-530-8161

General Assistance Program: http://www.addisontownship.com/supervisors-office/

Food Pantry: http://www.addisontownship.com/food-pantry/


Bloomingdale Township

630-529-9993 (General Assistance)

630-893-6685 (Youth Services Bureau)

General Assistance: http://www.bloomingdaletownship.com/services---ga.aspx

Youth Services Buerau: http://www.bloomingdaletownship.com/services---youth.aspx 


Downers Grove Township

630-719-6600 (Main Number)

630-719-6670 (Human Services)

Financial Assistance: http://www.dgtownship.com/?page_id=174

Social Services Community Referral List: http://www.dgtownship.com/?page_id=3384


Lisle Township

630-968-2087

General Assistance: http://www.lisletownship.com/general-emergency-assistance/

Food Pantry: http://www.lisletownship.com/food-pantry/

Youth & Family Services: http://www.lisletownship.com/departments/youth-and-family/


Milton Township

630-668-1616

General Assistance: http://www.miltontownship.net/index.php?option=com_content&view=article&id=178&Itemid=578

Food Pantry: http://www.miltontownship.net/index.php?option=com_content&view=article&id=180&Itemid=491

Youth Committee Scholarships: http://www.miltontownship.net/index.php?option=com_content&view=article&id=159&Itemid=579


Naperville Township

630-355-2786

Assistance Programs: http://www.napervilletownship.com/SD/Naperville/content/Detail.aspx?ID=1&CID=e23ea4db-0d3e-4dca-90ff-14e44d081664 


Wayne Township

630-231-7173

General Assistance (Financial, Food & Clothing, Medical): http://www.waynetwp-il.org/assistance/notes


Winfield Township

331-240-2665

Basic Needs Assistance: http://www.winfieldtownship.com/SD/Winfield/assistance.aspx


York Township

630-620-2400

General Assistance: http://www.yorktwsp.com/York_main/content_supervisor.asp?file=GeneralBasi

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